Frequently Asked Questions
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Standard OCR (Optical Character Recognition) only extracts text from an image. Quid's AI Agents possess semantic understanding of accounting logic. While OCR might read "$500," Quid analyzes your historical ledger data to understand why that money was spent, predicts the correct GL account, assigns cost centers based on user roles, and validates tax compliance without manual rules.
Does Quid learn from my past booking decisions?
Yes. Quid utilizes context-aware machine learning. It analyzes your historical booking patterns to predict future transactions. For example, if you consistently book "Salesforce" to Account 6110 (Software & SaaS), Quid learns this pattern and applies it automatically to future invoices with a high confidence score, eliminating repetitive manual coding.
How does Quid handle 3-way matching for AP invoices?
Quid automatically performs 3-way matching by cross-referencing the purchase order (PO), goods receipt, and vendor invoice. It validates quantities, unit prices, and totals across all three documents, flagging any discrepancies for review. This eliminates the manual effort of matching invoices line-by-line and catches pricing errors, quantity mismatches, and duplicate charges before payment.
What vendor portals does Quid integrate with?
Quid's AI Agents can securely log into major procurement and vendor portals including SAP Ariba, Coupa, and Amazon Business. They automatically retrieve incoming AP invoices and upload outgoing AR documents, eliminating the tedious manual process of downloading and uploading invoices one at a time across multiple portals.
What ERP and accounting systems does Quid integrate with?
Quid integrates with major enterprise systems including NetSuite, SAP, Oracle, and Workday. Additionally, Quid connects with procurement platforms like Coupa and Ariba, as well as business tools like Stripe for payment processing and Gmail for email-based invoice capture. All integrations sync data bi-directionally and maintain consistency.
How does Quid ensure data security and compliance?
Quid implements bank-level security with end-to-end encryption, SOC 2 compliance, and GDPR adherence. All data is encrypted in transit and at rest using AES-256 encryption. Access controls ensure only authorized team members can view sensitive financial information. Your data is stored in secure European data centers with redundant backups and is never used to train AI models.
Can I approve invoices via Slack or Microsoft Teams?
Yes. Quid replaces slow email chains with interactive instant messaging. Approvers receive a notification in Slack or Teams with all necessary details (Vendor, Amount, GL Code). They can click "Approve" or "Reject" directly in the chat, and the status updates instantly in Quid and your finance system.
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