Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information.Your privacy and security are our priorities.

This Privacy Notice for Quid Systems Inc (doing business as Quid) ("we,""us," or "our"), describes how and why we might access, collect, store,use, and/or share ("process") your personal information when you use ourservices ("Services"), including when you:Visit our website at https://www.usequid.com/, or any website of oursthat links to this Privacy NoticeEngage with us in other related ways, including any sales,marketing, or eventsQuestions or concerns? Reading this Privacy Notice will help youunderstand your privacy rights and choices. We are responsible for makingdecisions about how your personal information is processed. If you do notagree with our policies and practices, please do not use our Services. Ifyou still have any questions or concerns, please contact us atsupport@usequid.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but youcan find out more details about any of these topics by clicking thelink following each key point or by using our table of contents belowto find the section you are looking for.What personal information do we process? When you visit, use, ornavigate our Services, we may process personal information depending onhow you interact with us and the Services, the choices you make, and theproducts and features you use. Learn more about personal information youdisclose to us.Do we process any sensitive personal information? Some of theinformation may be considered "special" or "sensitive" in certainjurisdictions, for example your racial or ethnic origins, sexual orientation,and religious beliefs. We may process sensitive personal information whennecessary with your consent or as otherwise permitted by applicable law.Learn more about sensitive information we process.Do we collect any information from third parties? We do not collect anyinformation from third parties.How do we process your information? We process your information toprovide, improve, and administer our Services, communicate with you, forsecurity and fraud prevention, and to comply with law. We may alsoprocess your information for other purposes with your consent. We processyour information only when we have a valid legal reason to do so. Learnmore about how we process your information.

In what situations and with which parties do we share personalinformation? We may share information in specific situations and withspecific third parties. Learn more about when and with whom we shareyour personal information.How do we keep your information safe? We have adequateorganizational and technical processes and procedures in place to protectyour personal information. However, no electronic transmission over theinternet or information storage technology can be guaranteed to be 100%secure, so we cannot promise or guarantee that hackers, cybercriminals, orother unauthorized third parties will not be able to defeat our security andimproperly collect, access, steal, or modify your information. Learn moreabout how we keep your information safe.What are your rights? Depending on where you are locatedgeographically, the applicable privacy law may mean you have certainrights regarding your personal information. Learn more about your privacyrights.How do you exercise your rights? The easiest way to exercise yourrights is by submitting a data subject access request, or by contacting us.We will consider and act upon any request in accordance with applicabledata protection laws.Want to learn more about what we do with any information wecollect? Review the Privacy Notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR INFORMATION?3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOURPERSONAL INFORMATION?4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONALINFORMATION?5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?6. HOW LONG DO WE KEEP YOUR INFORMATION?7. HOW DO WE KEEP YOUR INFORMATION SAFE?8. DO WE COLLECT INFORMATION FROM MINORS?9. WHAT ARE YOUR PRIVACY RIGHTS?10. CONTROLS FOR DO-NOT-TRACK FEATURES11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?12. DO WE MAKE UPDATES TO THIS NOTICE?13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WECOLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?Personal information you disclose to usIn Short:

We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when youregister on the Services, express an interest in obtaining information aboutus or our products and Services, when you participate in activities on theServices, or otherwise when you contact us.Personal Information Provided by You. The personal information that wecollect depends on the context of your interactions with us and theServices, the choices you make, and the products and features you use.The personal information we collect may include the following:namesphone numbersemail addressesmailing addressesjob titlesusernamescontact preferencescontact or authentication databilling addressesdebit/credit card numbersSensitive Information. When necessary, with your consent or asotherwise permitted by applicable law, we process the following categoriesof sensitive information:financial dataAll personal information that you provide to us must be true, complete, andaccurate, and you must notify us of any changes to such personalinformation.Google APIOur use of information received from Google APIs will adhere to GoogleAPI Services User Data Policy, including the Limited Use requirements.We affirm that Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. Our application does not retain or use Google Workspace data about users to train generalized AI or ML models. If any Google user data is utilized, it is solely for personalized AI/ML models and not for generalized or non-personalized AI/ML models.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administerour Services, communicate with you, for security and fraud prevention, andto comply with law. We may also process your information for otherpurposes with your consent.We process your personal information for a variety of reasons,depending on how you interact with our Services, including:To facilitate account creation and authentication and otherwisemanage user accounts. We may process your information so youcan create and log in to your account, as well as keep your accountin working order.To save or protect an individual's vital interest. We may processyour information when necessary to save or protect an individual’svital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it isnecessary and we have a valid legal reason (i.e., legal basis) to do sounder applicable law, like with your consent, to comply with laws, to provideyou with services to enter into or fulfill our contractual obligations, to protectyour rights, or to fulfill our legitimate business interests.If you are located in the EU or UK, this section applies to you.The General Data Protection Regulation (GDPR) and UK GDPR require usto explain the valid legal bases we rely on in order to process your personalinformation. As such, we may rely on the following legal bases to processyour personal information:Consent. We may process your information if you have given uspermission (i.e., consent) to use your personal information for aspecific purpose. You can withdraw your consent at any time. Learnmore about withdrawing your consent.Legal Obligations. We may process your information where webelieve it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency,exercise or defend our legal rights, or disclose your information asevidence in litigation in which we are involved.Vital Interests. We may process your information where we believeit is necessary to protect your vital interests or the vital interests of athird party, such as situations involving potential threats to the safetyof any person.If you are located in Canada, this section applies to you.We may process your information if you have given us specific permission(i.e., express consent) to use your personal information for a specificpurpose, or in situations where your permission can be inferred (i.e.,implied consent). You can withdraw your consent at any time.In some exceptional cases, we may be legally permitted under applicablelaw to process your information without your consent, including, forexample:If collection is clearly in the interests of an individual and consentcannot be obtained in a timely wayFor investigations and fraud detection and preventionFor business transactions provided certain conditions are metIf it is contained in a witness statement and the collection isnecessary to assess, process, or settle an insurance claimFor identifying injured, ill, or deceased persons and communicatingwith next of kinIf we have reasonable grounds to believe an individual has been, is,or may be victim of financial abuseIf it is reasonable to expect collection and use with consent wouldcompromise the availability or the accuracy of the information andthe collection is reasonable for purposes related to investigating abreach of an agreement or a contravention of the laws of Canada ora provinceIf disclosure is required to comply with a subpoena, warrant, courtorder, or rules of the court relating to the production of recordsIf it was produced by an individual in the course of their employment,business, or profession and the collection is consistent with thepurposes for which the information was producedIf the collection is solely for journalistic, artistic, or literary purposesIf the information is publicly available and is specified by theregulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in thissection and/or with the following third parties.We may need to share your personal information in the following situations:Business Transfers. We may share or transfer your information inconnection with, or during negotiations of, any merger, sale ofcompany assets, financing, or acquisition of all or a portion of ourbusiness to another company.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificialintelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered byartificial intelligence, machine learning, or similar technologies (collectively,"AI Products"). These tools are designed to enhance your experience andprovide you with innovative solutions. The terms in this Privacy Noticegovern your use of the AI Products within our Services.Use of AI TechnologiesWe provide the AI Products through third-party service providers ("AIService Providers"), including Amazon Web Services (AWS) AI, GoogleCloud AI and OpenAI. As outlined in this Privacy Notice, your input, output,and personal information will be shared with and processed by these AIService Providers to enable your use of our AI Products for purposesoutlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOURPERSONAL INFORMATION?" You must not use the AI Products in anyway that violates the terms or policies of any AI Service Provider.Our AI ProductsOur AI Products are designed for the following functions:AI automationAI document generationAI botsHow We Process Your Data Using AIAll personal information processed using our AI Products is handled in linewith our Privacy Notice and our agreement with third parties. This ensureshigh security and safeguards your personal information throughout theprocess, giving you peace of mind about your data's safety.How to Opt OutWe believe in giving you the power to decide how your data is used. To opt out, you can: Contact us using the contact information provided

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill thepurposes outlined in this Privacy Notice unless otherwise required by law.We will only keep your personal information for as long as it is necessaryfor the purposes set out in this Privacy Notice, unless a longer retentionperiod is required or permitted by law (such as tax, accounting, or otherlegal requirements). No purpose in this notice will require us keeping yourpersonal information for longer than twelve (12) months past thetermination of the user's account.When we have no ongoing legitimate business need to process yourpersonal information, we will either delete or anonymize such information,or, if this is not possible (for example, because your personal informationhas been stored in backup archives), then we will securely store yourpersonal information and isolate it from any further processing until deletionis possible.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to childrenunder 18 years of age.We do not knowingly collect, solicit data from, or market to children under18 years of age, nor do we knowingly sell such personal information. Byusing the Services, you represent that you are at least 18 or that you arethe parent or guardian of such a minor and consent to such minordependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@usequid.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in someregions, such as the European Economic Area (EEA), United Kingdom(UK), Switzerland, and Canada, you have rights that allow you greateraccess to and control over your personal information. You may review,change, or terminate your account at any time, depending on your country, province, or state of residence.In some regions (like the EEA, UK, Switzerland, and Canada), you havecertain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information,(ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THISNOTICE?" below.We will consider and act upon any request in accordance with applicabledata protection laws.If you are located in the EEA or UK and you believe we are unlawfullyprocessing your personal information, you also have the right to complain to your Member State data protection authority or UK data protectionauthority.If you are located in Switzerland, you may contact the Federal DataProtection and Information Commissioner.Withdrawing your consent: If we are relying on your consent to processyour personal information, which may be express and/or implied consentdepending on the applicable law, you have the right to withdraw yourconsent at any time. You can withdraw your consent at any time bycontacting us by using the contact details provided in the section "HOWCAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating yourpreferences. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.Account InformationIf you would at any time like to review or change the information in your account or terminate your account, you can:Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.If you have questions or comments about your privacy rights, you mayemail us at support@usequid.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobileapplications include a Do-Not-Track ("DNT") feature or setting you canactivate to signal your privacy preference not to have data about youronline browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice. California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at thistime.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut,Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana,Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

We only collect sensitive personal information, as defined by applicableprivacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"How We Use and Share Personal InformationLearn more about how we use your personal information in the section,"HOW DO WE PROCESS YOUR INFORMATION?"Will your information be shared with anyone else?We may disclose your personal information with our service providerspursuant to a written contract between us and each service provider. Learnmore about how we disclose personal information to in the section, "WHENAND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"We may use your personal information for our own business purposes,such as for undertaking internal research for technological developmentand demonstration. This is not considered to be "selling" of your personalinformation.We have not disclosed, sold, or shared any personal information to thirdparties for a business or commercial purpose in the preceding twelve (12)months. We will not sell or share personal information in the futurebelonging to website visitors, users, and other consumers.Your RightsYou have rights under certain US state data protection laws. However,these rights are not absolute, and in certain cases, we may decline yourrequest as permitted by law. These rights include:Right to know whether or not we are processing your personal dataRight to access your personal dataRight to correct inaccuracies in your personal dataRight to request the deletion of your personal dataRight to obtain a copy of the personal data you previously sharedwith usRight to non-discrimination for exercising your rightsRight to opt out of the processing of your personal data if it is usedfor targeted advertising (or sharing as defined under California’sprivacy law), the sale of personal data, or profiling in furtherance ofdecisions that produce legal or similarly significant effects("profiling")Depending upon the state where you live, you may also have the following rights:Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, includingMinnesota's and Oregon's privacy law) Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law) Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)How to Exercise Your RightsTo exercise these rights, you can contact us by submitting a data subject access request, by emailing us at support@usequid.com, or by referring to the contact details at the bottom of this document. Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request VerificationUpon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.AppealsUnder certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@usequid.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.California "Shine The Light" LawCalifornia Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"12. DO WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.13. HOW CAN YOU CONTACT US ABOUT THISNOTICE?If you have questions or comments about this notice, you may email us at support@usequid.com or contact us by post at:Quid Systems Inc 2261 Market StreetSTE 22766San Francisco, CA 94114United States

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. Contact us at support@usequid.com.